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Thread: Is Billing on vacation?

  1. 01-27-2006, 04:53 PM #1
    Useless
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    Default Is Billing on vacation?

    Seems like a fair enough question to me, being that I sent in a ticket on the 24th, have personally replied to it three times hoping to gain some attention, yet never a word of response from billing.

    Ticket: LBR-84787

    If I wanted to feel like I'm talking to myself, I would have started a converstion with my wife.
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  2. 01-31-2006, 01:01 PM #2
    Karl
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    As I told you in the ticket, I apologize, but I was away from the office for several days due to a death in the family. Currently, I am the only one handling billing/support tickets.
    Karl Zimmerman
    President/CEO - NoZone, Inc./Steadfast Networks
    http://steadfast.net
    karl@steadfast.net
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  3. 02-01-2006, 11:27 AM #3
    Justec
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    Default

    Quote Originally Posted by Karl
    Currently, I am the only one handling billing/support tickets.
    But there are still others that handle the 24/7 onsite support correct?
    [ JUSTIN ]
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  4. 02-01-2006, 02:40 PM #4
    bspiller
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    hmmm... Can you return my call when you can.. I left a message on the voice mail the other day .
    www.247xtreme.com
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  5. 02-06-2006, 11:11 AM #5
    Ray
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    As mentioned in the other thread, I don't recall any messages from you. If you open a ticket, we'd be glad to assist you.
    Ray Tetzloff

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  6. 02-21-2006, 10:27 PM #6
    Karl
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    Quote Originally Posted by Justec
    Quote Originally Posted by Karl
    Currently, I am the only one handling billing/support tickets.
    But there are still others that handle the 24/7 onsite support correct?
    I had meant sales, I apologize for the typo there. Yes, support is handled 24/7.
    Karl Zimmerman
    President/CEO - NoZone, Inc./Steadfast Networks
    http://steadfast.net
    karl@steadfast.net
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