Switch port identification

[Island]

The announcement says:

On May 6th we will be conducting maintenance on switches c020as1 and c021as2 between 12AM - 3AM.

...

To see if you are on either of these switches, login to manage.steadfast.net and go to the Device Info. There, you can see the switch ports your equipment is connected to.

Sorry to be dense, but on my management page / device info I see chi02 but no reference to c02 or as1/as2 on that page.

I assume that those affected would see exactly c020as1 / c020as2 on their manage page, but I just wanted to be sure.

Could you give a little overview of the network ids/structure?

[Kevin]

I just made a correction which will allow you to see the ports properly now. Previously they were inadvertently invisible to clients.

The affected switches would show as 'c020as1.chi01' or 'c021as2.chi01'

cXXXasY.chiZZ is a legacy naming convention used in our chi01 suite. Any switches containing the letters "as" in their name are considered "access-level switches" which connect directly to customer equipment (dedicated servers or colocation).

The newer naming convention used primarily in chi02 and which will be used in all future facilities is in the form asXXX-Y.chiZZ. Customer equipment may also connect to switches named intXXX-Y.chiZZ or ipmiXXX-Y.chiZZ which refer to additional switches for our private network and IPMI interfaces.

XXX refers to the cabinet number of the switch, where most dedicated servers connect to a switch in the same cabinet (servers have labels like chiZZ-XXX-WW) where XXX also represents the cabinet number there. Y refers to the switch ID in the cabinet, but for most cabinets this is usually '1'.

So in this case, two switches in chi01 in cabinets chi01-020 and chi01-021 are being worked on. The switch in 021 is the second switch located there, hence the "as2" tag.

[Island]

Thank you very much for the explanation - based on my good experience during the past couple months, I plan to be a customer here for a long while so it will be handy in the future to know the basic nomenclature.

Much appreciated.